Tel: 01242 520 527
Hampton House, 94 Leckhampton Road
Cheltenham, Gloucestershire, GL53 0BN
office@hamptonhousecare.co.uk

Visitor Booth re-open! Welcome back! We remain Covid19 FREE!

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News: February 2021

1st Covid-19 vaccinations completed!


All our residents and staff have been offered a Covid-19 vaccination – such great news. These vaccines will provide us with some additional protection from contracting Covid-19, and keeping Covid-19 out of Hampton House.

We do not have any indication yet, of dates for any second doses of the vaccine for our residents. Our staff have been provided with dates for second doses of the vaccine. It is not certain if these will go ahead, and will depend upon the national availability of the vaccine.

We have been constantly reviewing the national Covid-19 situation. Due to the continued “National Lockdown”, continuously high number of new infections, the high numbers of Covid-19 related deaths, and the new concerns about the spread of the South African Covid-19 variant, we don’t have any specific dates for our Visitor Booth to reopen.

If there are particular individual situations when it becomes necessary for visitors to be admitted, arrangements will be made on an individual basis and only for essential reasons, for the time being.

We are all remaining as upbeat as possible, during these wintery months. We have lots of activities and entertainments taking place throughout the day and the atmosphere is positive and happy. We have all started to look forward to, and talk about the arrival of Spring. The daylight is noticeably longer and this is contributing to our hopeful outlook for the future.


Care Quality Commission (CQC) - recent inspection.


Care Quality Commission (CQC) - recent inspection.

We received notification from the Care Quality Commission, CQC, of their planned to visit Hampton House, and carry out a “targeted inspection” of infection prevention control (IPC), on 3rd February 2021. The purpose of the visit was to review the infection prevention control procedures we have put in place since the Coronavirus pandemic began in March 2020.

Statement from the CQC - “We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008. As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe, and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.”

The findings of the two inspectors who visited, confirmed they were happy with all the prevention methods that we had put in place. Kim Roch, our Manager and Roz Elliott our Registered Person and owner, carried out the review process. We have all been delighted to know the inspection confirmed all the relevant control measures were in place and they were effective. The CQC report has now been published on the CQC website, for those who want to read it in more detail.

Our staff, residents and their families are very relieved and proud that, to date, WE HAVE NOT HAD ANY COVID-19 IN THE HOME SINCE THE PANDEMIC BEGAN. A true testament to the dedication of the staff, the safety measures we have put in place, and the swift management response and the actions we have taken to help control the risk of Covid infection.


Visitor Booth re-opens today!


It’s raining again, but we don’t mind because there is a buzz of excitement in our home.

Our Visitor Booth has re-opened today and we are cautiously supporting our residents to welcome back their families and friends.

We have been constantly reviewing the national Covid-19 situation and our decision to re-open the Visitor Booth has been made due to the national decrease in Covid-19 infections, and Covid-19 related deaths.

All the visiting will be in a controlled manner, and sadly will avoid any physical contact, for the time being. At least there will be an opportunity to see one another through the perspex window of the Visitor Booth. We know that many of our families are anxious to be reunited with their loved ones despite the effective virtual communication methods we have been relying upon.

The government message is to stay at home, but we fully appreciate there is a balance to strike for the mental wellbeing of our residents and their families.


Our Mission Statement

"To provide a distinctive individual care experience, which exceeds each resident's expectations and makes us feel proud and unique."